BOV Issues Warning Of Suspicious Activity Through Its Internet Banking Service

Customers are receiving messages with false information in an attempt to capture their internet banking details

Bank of Valletta has issued a warning to its customers about deceiving messages (SMSs) which are being sent to clients, saying that suspicious activity has been noted on their Internet Banking and redirecting them to a false website, purportedly originating from the bank, to capture their internet banking details.

“The Bank advises its customers that this is a phishing SMS message (smishing) that is not being sent by BOV. Customers are urged not to click on the link or input any details and to delete the message,” the bank said.

The bank adds that it never requests any personal customer information such as 24x7 login credentials, PINs, credit card details, account numbers, passwords or any other information such as email, telephone or other means of communication. 

The Bank warns customers that they should always be vigilant against such scams that seek to lure them into surrendering such information to a third party.

For further assistance, contact the bank’s customer service centre on 2131 2020 or customercare@bov.com.

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